FAQ | BUY BUD NOW
ORDERING QUESTIONS
As of last count, there are at least 25 mail order marijuana sites operating in Canada. Some of these sites have been shipping marijuana in the mail since the early 1990’s and to date, as far as we know there has never been a person charged for receiving weed in the mail.
With that said, there is still some minor risk that your package may be confiscated by Canada Post. In our experience we have seen only 0.1% (that’s one in a thousand) packages being held by Canada Post. If this happens to you, you will get a letter telling you you can go pick it up if you want (which you should not do unless you have a medical marijuana user’s license to show them.) If you are the one in a thousand this happens to, we will replace your order free of charge one time per customer.
PAYMENT QUESTIONS
If you do not get your package 2 days after the expected arrival date, let us know and we will file a trace with Canada Post. If a trace is filed, Canada Post will conduct an investigation (which can take 5 business days to complete). If they can locate the package, they will ship it to you and you’ll get it a few days later. If it’s deemed “unrecoverable”, we will replace your order free of charge. We can do this only one time per customer.
We suggest you do use your real name. If you are not there to accept the delivery, you will be left a Canada Post “For Pick Up” slip and be asked to pick it up at a nearby post office. If your identification doesn’t match the name on the parcel, you won’t be able to pick it up.
SHIPPING QUESTIONS
Shipping fees are $15 for orders under $200. For orders over $200 shipping is paid for by us. Orders are shipped by Xpresspost and a tracking number will be emailed after your order ships. You will receive your order in 1-3 business days. You must allow for an extra two or three business days if you live in a remote part of Canada.
If you do not get your package 2 days after the expected arrival date, let us know and we will file a trace with Canada Post. If a trace is filed, Canada Post will conduct an investigation (which can take 5 business days to complete). If they can locate the package, they will ship it to you and you’ll get it a few days later. If it’s deemed “unrecoverable”, we will replace your order free of charge. We can do this only one time per customer.
Just before driving your order to the post office we email your tracking number. Until it has been scanned in at the post office, your tracking number will not be trackable on the Canada Post website. So please wait until the end of the day for your tracking number to appear correctly.
If you do not get your package 2 days after the expected arrival date, let us know and we will file a trace with Canada Post. If a trace is filed, Canada Post will conduct an investigation (which can take 5 business days to complete). If they can locate the package, they will ship it to you and you’ll get it a few days later. If it’s deemed “unrecoverable”, we will replace your order free of charge. We can do this only one time per customer.